Terms & Conditions

Terms & Conditions

Welcome to AG SILKS. By accessing or using this website you agree to be bound by the following Terms and Conditions. Kindly read them carefully before using our website or placing an order.

General Information

Product images and collections are updated periodically on our website.

For product availability pricing and purchase assistance please visit our official website or connect with us through our contact channels mentioned on the website.

We accept payments through:

  • UPI
  • Bank Transfer
  • Credit Cards
  • Debit Cards
  • Net Banking
  • International Payment Gateways
  • Wallet Services

Certain payment methods may attract additional third party processing charges which shall be borne by the customer.

Website Usage

By using this website you confirm that:

  • You are at least 18 years of age
  • The information provided by you is accurate and complete
  • You agree to comply with all applicable laws and regulations

You may:

  • Browse the website
  • View product pages
  • Print or download pages for personal use
  • Place orders through the website

You may not:

  • Copy reproduce or commercially exploit website content
  • Use website materials for resale or business purposes
  • Modify or republish website content without written permission
  • Attempt unauthorized access to the website or its systems

Product Representation

We strive to display product colours textures and details as accurately as possible.

However slight variations may occur due to:

  • Screen settings
  • Photography lighting
  • Device display calibration
  • Natural handcrafted variations

As many of our sarees are handcrafted handwoven hand dyed or artisan finished slight irregularities in weave texture zari motifs or dye patterns are natural characteristics and not considered defects.

Orders And Availability

All orders are subject to product availability and acceptance.

AG SILKS reserves the right to:

  • Refuse or cancel orders
  • Limit quantities
  • Correct pricing inaccuracies
  • Modify product information without prior notice

In rare situations where a product becomes unavailable after order placement customers will be informed and eligible refunds will be processed accordingly.

Pricing

All prices displayed are subject to change without prior notice.

International orders may attract:

  • Customs duties
  • Import taxes
  • Local handling charges

These charges if applicable must be paid by the customer.

Shipping And Delivery

Shipping timelines and policies are governed by our Shipping Policy page.

Delivery timelines are estimates and may vary due to logistics customs regional regulations or unforeseen circumstances.

Once an order has been dispatched AG SILKS shall not be responsible for delays caused by courier partners customs authorities or regional restrictions.

Returns And Exchanges

Returns exchanges and refund requests are governed by our Return And Exchange Policy.

Customized sarees including falls pico and tassel services are not eligible for return exchange or cancellation.

User Accounts

If you create an account on our website:

  • You are responsible for maintaining confidentiality of login credentials
  • You are responsible for all activity under your account
  • You must immediately notify us of unauthorized account access

AG SILKS reserves the right to suspend or terminate accounts at its discretion.

Acceptable Use

You must not use this website:

  • For unlawful or fraudulent activities
  • To distribute malicious software
  • To interfere with website performance or security
  • For unauthorized scraping or automated data extraction
  • To transmit harmful offensive or misleading content

Intellectual Property

All website content including:

  • Logos
  • Product images
  • Branding
  • Graphics
  • Text
  • Website design

are the exclusive intellectual property of AG SILKS and may not be copied reproduced distributed or used without prior written permission.

Third Party Services

Our website may include links integrations or services provided by third parties including payment gateways logistics providers and analytics services.

AG SILKS shall not be responsible for third party service interruptions errors or policies.

Limitation Of Liability

To the maximum extent permitted by law AG SILKS shall not be liable for:

  • Indirect or consequential losses
  • Delays in delivery
  • Website interruptions
  • Technical errors
  • Loss arising from unauthorized account access
  • Customs related delays or charges

Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

By using our website you consent to the collection and usage of information as described in those policies.

Modifications

AG SILKS reserves the right to revise update or modify these Terms And Conditions at any time without prior notice.

Continued use of the website after updates constitutes acceptance of the revised terms.

Governing Law

These Terms And Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with the website products or services shall be subject to the exclusive jurisdiction of the courts of Karnataka India.

Company Information

This website is owned and operated by AG SILKS.

Registered Office:
Bangalore Karnataka India

Principal Place Of Business:
Bangalore Karnataka India

For customer assistance please contact us through the contact details provided on our website.

Contact Us

For any queries regarding these Terms And Conditions please contact our customer support team through:

  • Website contact form
  • Email support
  • WhatsApp support
  • Contact number listed on the website